How can I make my Stainless Steel Fountain less noisy?

Make sure that the surface underneath your cat fountain is sturdy and completely level. Place your fountain on the floor, not on a table or a countertop. A wooden floor will naturally be noisier than a concrete floor or tiles. Press down on the top a few times until the noise becomes fainter. Also, fill your fountain all the way up to the point in the reservoir where the wall start to get thinner, and clean your pump each month.

Why is the pump of my Stainless Steel Fountain becoming less powerful?

The pump becomes less powerful when it is clogged with cat hair or other debris. To resolve this issue, check out the video below.

Why does my filter float?

The filter should be rinsed thoroughly and submerged in a bucket of water before placing it inside the Stainless Steel Fountain.

Which replacement filters do I need?

The Stainless Steel Fountain should be used with the Dual-Action Filters.