• Triple Action Filter – Troubleshooting

    The filter is causing my fountain to overflow! What can I do? When placing a new filter, always vigorously shake it and tap it on a hard surface before rinsing it and submerging it in water. This will stop the granules inside the filter from clumping together, hence preventing your fountain from overflowing. My filter [...] Continue Reading
  • Close-up of Catit stainless steel drinking fountain in motion Stainless Steel Fountain – Troubleshooting

    How can I make my Stainless Steel Fountain less noisy? Make sure that the surface underneath your cat fountain is sturdy and completely level. Place your fountain on the floor, not on a table or a countertop. A wooden floor will naturally be noisier than a concrete floor or tiles. Press down on the top [...] Continue Reading
  • Grass sprouting from the Senses 2.0 Grass Planter Senses 2.0 Grass Planter – Troubleshooting

    On this page you can find the answers to the most frequently asked questions about the Catit Senses 2.0 Grass Planter. Do you still have a question about this product? Please contact our customer service so we can add your question and its respective answer to this page. How do I plant the seeds? For […]

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  • Stocking food inside Multi Feeder Multi Feeder – Troubleshooting

    On this page you can find the answers to the most frequently asked questions about the Catit Multi Feeder. Do you still have a question about this product? Please contact our customer service so we can add your question and its respective answer to this page. How do I prevent my Multi Feeder from toppling over? […]

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  • Troubleshooting Flower Fountain Flower Fountain – Troubleshooting

    How can I make my Flower Fountain less noisy? Make sure that the surface underneath your fountain is sturdy and completely level. Place your fountain on the floor, not on a table or a countertop. A wooden floor will naturally be noisier than a concrete floor or tiles. Also, fill your fountain all the way [...] Continue Reading
  • Taking the wellness center apart for maintenance Senses 2.0 Wellness – Troubleshooting

    On this page you can find the answers to the most frequently asked questions about the Catit Senses 2.0 Wellness Center. Do you still have a question about this product? Please contact our customer service so we can add your question and its respective answer to this page. How do I stop my cat from […]

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