Catit Official Brand Site

A calico kitten lying on a Catit product manual next to a green Catit fountain component

Meow, I’m Pixi. Here’s how I can help!

  1. Have a Product Question? Check out our Help & Advice section.
  2. Didn’t find the answer you’re looking for?  Fill out the form below or give us a call.

Have a General Question? Take a look at our FAQs

Having trouble finding an answer? We’re happy to help!

Do you prefer talking to us on the phone?

Give us a call, and we’ll try to help you right away.

Operating hours
Monday – Friday 8:30am to 4pm EST

Customer Support Canada: 1-800-554-2436

Become a Catit dealer!

Looking to sell Catit products?
Dealer inquiries: 1-800-361-6753

Frequently Asked Questions

How long does it take for the grass to grow?

It takes a few days for the grass to grow, and 10 days for it to become fully grown.