Catit Official Brand Site

    More help & advice topics for the Catit Flower Fountain:

    Q&A UPDATE: I refilled my fountain after the red indicator light started blinking, but the pump still won’t work. What should I do?

    The basics

    Regularly clean the Catit Flower Fountain using water, a soft cloth or sponge, and dish soap. Never use an abrasive sponge of cleaning agent, and never use soap on the filter. Be sure to rinse all components thoroughly after cleaning.

    A person cleaning a green Catit PIXI fountain bowl with a green cloth

    Removing limescale

    If stubborn limescale is present, clean the reservoir using one part water and one part natural white vinegar. Don’t use an abrasive sponge or cleaning products. Let the vinegar mix sit for 15 minutes if needed.


    Step-by-step Cleaning Guide

    A person holding the upper reservoir of a green Catit flower water fountain above its base unit

    Step 1.

    Lift the reservoir from the base. See step 7 for instructions on how to clean the base.

    Hands assembling a green Catit PIXI flower fountain by attaching the flower spout to the lid

    Step 2.

    Remove the flower, fountain top, filter pad, filter tray and connector tube from the reservoir.


    Hand placing the orange pump impeller into the base of a Catit PIXI fountain during cleaning

    Step 3.

    Remove the impeller from the reservoir.


    Step 4.

    Clean each individual part, except for the filter, using water, dish soap, and a soft cloth or sponge. Thoroughly rinse before reinstalling.

    A person rinsing a white plastic component of a Catit PIXI fountain under running water
    Hands rinsing a white plastic flower fountain component under running water
    Hands rinsing a small orange and grey plastic part of a Catit fountain under running water

    Step 5.

    Optional: use a small pipe brush to clean any tubular parts or hard-to-reach spots such as the flower accessory, connector tube, or impeller holder in the base.

    Hands cleaning the flower attachment of a Catit PIXI fountain with a small brush
    A person uses a small brush to clean the central tube of a green Catit PIXI fountain bowl
    Hands cleaning the plastic pump housing of a Catit PIXI fountain with a small brush

    Hands rinsing a flower-shaped cat water fountain filter under a stream of water

    Step 6.

    To clean the filter, thoroughly rinse it under running water and remove any hair or debris stuck to it. If the filter pad is excessively dirty, discard and replace it. Never use soap or soapy water on the filter.


    Hands cleaning the base of a PIXI fountain with a green cloth

    Step 7.

    If the base or pump is visibly dirty, wipe it clean with a dry or lightly damp cloth. Never use a wet cloth and never submerge the base or pump in water.

    A person holding the upper reservoir of a green Catit flower water fountain above its base unit

    Step 8.

    Reassemble the fountain, refill the reservoir, and place it back onto the base.

    I refilled my fountain after the red indicator light started blinking, but the pump still won’t work. What should I do?

    After filling or refilling the water reservoir, lift it from the base for at least 5 seconds before lowering it back into place.

    If the fountain still won’t work, check if the impeller is jammed or missing. If the impeller is installed correctly and can rotate freely, follow the step-by-step cleaning instructions to give the fountain a thorough cleaning, removing any grime or obstructions.

    A person holding the upper reservoir of a green Catit flower water fountain above its base unit with a bleu arrow