Catit PIXI Smart Feeder

Product information

Want to know absolutely everything there is to know about your new Catit product?

Discover page | A brief introduction

Getting started 

These tips and tricks will help you get started with your Catit PIXI Smart Feeder.

What to do before use?

Before assembling your feeder, we recommend to:

1. Insert backup batteries 
Click here for instructions on how to do so. 

2. Clean all parts
Use a dry to very lightly damp piece of cloth on the parts that have electrical components inside, as to not damage them. Please watch this video on how to clean the Catit PIXI Smart Feeder, or alternatively, you can refer to the instruction manual.

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How do I assemble the Catit PIXI Smart Feeder?

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For detailed instructions, please refer to the manual. 

How do I determine the right amount of food portions / feeding plan for my cat?

Please refer to our blog article for a detailed guide on how to create your cat’s feeding plan.

How do I schedule a meal?

For step-by-step instructions on how to use the app’s features, please have a look at our handy walkthrough.

Q&A

App related

How do I set up the Catit PIXI app for use with my Catit PIXI Smart Feeder?

Please see our Catit PIXI App & Wi-Fi Quick Start Guide for a step-by-step tutorial.

How do I connect my Catit PIXI Smart Feeder to Wi-Fi?

Using our Catit PIXI App & Wi-Fi Quick Start Guide, your device will be connected to Wi-Fi in no-time!

My wireless router is being difficult. Any tips?

To help you, we’ve compiled a list of various tips for connecting to your router

How do I turn on notifications? Which notifications will I receive?

For a complete overview, please have a look at our blog article on Catit PIXI App Notifications.

I have a different question related to the Catit PIXI app

You’re sure to find your answer in our Catit PIXI App Walkthrough, as it features a detailed explanation of all app features related to the Catit PIXI Smart Feeder.

Product-related

How do I refill the Catit PIXI Smart Feeder?

Simply open the top lid by rotating it counterclockwise, and pour dry cat food into the reservoir. Place the lid back on and rotate it clockwise until you feel it lock into place. Immediately after filling the reservoir, press the nose button a few times to make sure the food pellets travel all the way down to the dispenser. This will ensure food is dispensed correctly in the first few feedings.

How do I insert backup batteries?

On the bottom of the device is a battery compartment. Open it using a Phillips screwdriver, and insert 4x C/LR14 batteries (not included). These provide power to the feeder (approx. 58 hours on average) in case of a network power failure. Put the lid back on and screw it closed.

If my internet connection fails, will the feeder continue serving meals as scheduled?

If you have successfully set up a feeding plan when your internet connection was still live, the feeder will continue to serve meals as scheduled, even when the internet is down.

How do I turn on the sound on the Catit PIXI Smart Feeder?

You can enable audio by toggling the slider in the app settings. With audio enabled, a beeping sound will notify your cat when food has been served.

My cat is a binge eater, can I use the feeder to make them eat slower?

If your cat tends to eat too quickly, we recommend scheduling multiple small feedings to be dispensed over 15 minutes. This will help slow down your cat’s eating pace.

Cleaning & maintenance

How should I clean my Catit PIXI Smart Feeder?

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Please watch the video above, or refer to the instruction manual.

When should I replace the desiccant pad? 

For an optimal dehumidifying effect, the desiccant pad should be replaced every 30 days. 

Are Catit PIXI Desiccant Packs available separately? 

Yes, we offer desiccant packs for the Catit PIXI Smart Feeder in sets of 3 (#43724).