Regular fountain cleaning | Weekly pump cleaning
Regular fountain cleaning: every 3 days
Warning: Always unplug the fountain from the electrical wall socket with dry hands before removing or cleaning any parts.
Step 1.
Unplug the fountain, then remove the spout.
Step 2.
Remove the fountain top.
Step 3.
Empty the fountain and wipe the pump cable clean with a paper towel.
Step 4.
Wipe away any visible residue from the inside of the reservoir using a paper towel.
Step 5.
Rinse the pump.
Step 6.
Clean the fountain top with a soft cloth or sponge and a non-abrasive cleanser. Rinse thoroughly.
Step 7.
Clean the filter tray with a soft cloth or sponge and a non-abrasive cleanser. Rinse thoroughly.
Step 8.
Rinse the filter thoroughly under running water. Do not use soap. Replace the filter monthly, or sooner if it is visibly dirty, damaged or clogged.
Step 9.
Reassemble the fountain, making sure the pump LED faces the transparent water-level window. If the pump is positioned differently, the fountain may not work properly.
IMPORTANT: When viewed from above, the filter with the LED should be facing you. If the pump is positioned differently inside the fountain, the fountain may not work properly.
Step 10.
Insert the filter into the filter tray, pressing down on the mesh so it is tucked underneath the plastic tabs in the center.
Step 11.
If desired, insert the spout accessory and press down firmly.
Step 12.
Tip: Angle the spout slightly to help reduce water noise.
Weekly pump cleaning
Warning: Always unplug the fountain from the electrical wall socket with dry hands before removing or cleaning any parts.
Step 1.
Unplug the fountain, then remove the spout.
Step 2.
Remove the fountain top.
Step 3.
Remove the filter pad and dispose of it responsibly.
Step 4.
Wipe away any visible residue from the inside of the reservoir and power cable using a paper towel.
Step 5.
Detach the pump from the filter tray.
Step 6.
Remove the connector tube from the pump.
Step 7.
Remove the USB cable from the cable gutter and lift the pump out of the reservoir.
Step 8.
Remove the pump cover.
Step 9.
Use the edge of the pump cover to carefully lift off the impeller cap.
Step 10.
Carefully remove the impeller from the pump.
Step 11.
Use a small cleaning brush to remove any debris from the impeller, impeller well and pump housing. Rinse all pump parts thoroughly under running water. Reassemble the pump.
Step 12.
Clean the filter tray with a soft cloth or sponge and a non-abrasive cleanser. Use a small cleaning brush to scrub the center opening. Rinse thoroughly.
Step 13.
Clean the fountain top with a soft cloth or sponge and a non-abrasive cleanser. Do not use abrasive cleaning materials. Rinse thoroughly, making sure no soapy residue remains.
Step 14.
Rinse the filter thoroughly under running water. Do not wash the filter with soap. As you are installing a new filter, rinse it to remove excess dust and soak it completely in water for 10 minutes before use.
Step 15.
Place the filter in the filter tray with the pockets facing down. Press down on the mesh so that it is tucked underneath the plastic tabs in the center.
Step 16.
Refill the reservoir without exceeding the MAX water-level line.
Step 17.
Carefully reassemble the fountain. Make sure the pump is level and that the pump LED and cable face the transparent water-level window.
Step 18.
If desired, insert the spout accessory and angle it to reduce water noise. Press down firmly to secure it.