More help & advice topics for the Catit PIXI Stainless Steel UV-C Fountain:
Essential FAQs
The sponge helps prevent hair and debris from entering the pump. Do not discard it; only remove it temporarily when cleaning the fountain. To clean the sponge, rinse it thoroughly under running water.
When the water level drops below 30%, the pump will stop running to protect the fountain from damage. Refill the water and see how the pump will automatically power up again.
Other FAQs
The USB plug may not be fully inserted, so try reconnecting it. If the power cable appears damaged, replace it with a new one. Also ensure that the socket switch is turned on.
The filter pad efficacy depends on water quality and usage. We recommend replacing the filter after about one month of continuous use, or when it becomes visibly saturated.
This is harmless coconut activated carbon from the filter pad used in the Catit PIXI Stainless Steel UV-C Fountain. To remove any residue, soak the filter for 10 minutes and rinse it thoroughly before use.
Small foreign objects may have entered the pump. We recommend disassembling the pump, cleaning it thoroughly as shown in the cleaning instructions, and reinstalling it.
When the water level drops below the sensor treshold, the pump will stop operating even if some water is still present. If the LCD display shows a water level of 30%, it is time to refill the reservoir.
In Sensor Mode, the Catit PIXI Stainless Steel UV-C Fountain detects movement within a 120° area in front of the unit. The sensor responds to motion within its range, regardless of your cat’s size.
Battery life depends on how often the sensor is activated. With average use of around 24 activations per day, the battery can last approximately 45 days in Sensor Mode.
UV-C water filtration is active whenever the water pump is running. For continuous UV-C water filtration, simply plug the fountain into a power outlet and switch it to Continuous Mode.
Place the Catit PIXI Stainless Steel UV-C Fountain in one of your cat’s favorite indoor spots, where they naturally spend time and feel comfortable drinking. For best performance, keep the fountain out of direct sunlight, as excessive sun exposure can warm the water, encourage algae and bacteria growth, and contribute to the gradual aging of plastic components.
When the power is restored, the fountain will restart in its default setting: sensor mode.
The Catit PIXI Stainless Steel UV-C Fountain works with the Catit PIXI Fountain Filters
The sensor detects your cat when they come within 1 m (3.3 ft) of the fountain, and are inside the 120° detection range.
